Effective Date: January 3, 2025

YB Telecom protects your privacy and handles your personal information safely and responsibly. This Privacy Policy describes how we collect, use, disclose, and protect your information when you visit https://ybtelecom.com and utilize our services.

By using YB Telecom services, you consent to this Privacy Policy’s data collection and usage.

 

Data We Collect
We collect various data to better our services.

1.1 Personal Info
Personal information identifies you. You provide us personal information when:

Contact Us: We may gather your name, email address, phone number, and company name when you fill out forms on our website or email us.
Create Account: If you establish an account, we may gather your name, email address, billing information, and service preferences.
Enrol in Services We gather payment information, billing address, and other information when you subscribe or buy services.
1.2 Non-personal data
We also gather anonymous data. This includes:

Log Data: We gather your IP address, browser type, operating system, referring URLs, pages visited, and website time when you visit our website.
Cookie/Tracking Technologies: We use cookies, web beacons, and other technologies to improve your experience, track use, and collect data. Cookies allow us monitor users, analyse trends, operate the website, and gather demographic data.
Adjust browser settings to enable or disable cookies. However, deactivating cookies may impede website operation.

 

We Use Your Information
We utilise collected data for numerous purposes:

To give Services: To process transactions, manage your account, and give customer assistance.
Improve Our Website: Monitor and analyse usage, enhance website content and functionality, and customise services to your preferences.
Communicate with you: To deliver account updates, transaction receipts, and customer support messages. If you opt-in, we may send you marketing, newsletters, or promotions.
Customise Your Experience: We may use cookies and other tracking technologies to improve your surfing experience and show you relevant information and ads.
Security and fraud prevention: We utilise the data for security, fraud prevention, and legal compliance.

 

We Share Your Information
We never sell, trade, or rent your personal information. In the following cases, we may disclose your data:

3.1 Service Provides
To run our company, we may share your data with trusted third-party service providers including payment processors, hosting, email, and analytics providers. These third parties are contractually required to protect your data.

3.2 Legality
We may release your personal information to comply with national security or law enforcement demands.

3.3.3 Business Transfers
In a merger, acquisition, or sale of assets, YB Telecom may transfer your personal information. Any change in ownership or management of your personal information will be notified.

 

Secure Data
We take your privacy seriously and utilise commercially reasonable procedures to prevent unauthorised access, modification, disclosure, or destruction. Internet data transfer and computer storage are never 100% safe. We work to secure your data, but cannot guarantee it.

Rights and Options
Your personal data rights include:

Log into your account or contact us to access, amend, or update your personal information.
Opt-out of Marketing: Follow the instructions in the emails or contact us at [email address] to stop receiving marketing communications.
Preferred Cookies: Change your browser settings to enable or deactivate cookies. Cookies may impact your site experience if disabled.
You can request the erasure of your personal data in compliance with relevant regulations. Information may be kept for legal or business reasons.

 

Third-party links
We may connect to third-party websites not owned by YB Telecom. Third-party websites’ privacy policies are not our responsibility. Visitors to external websites should check their privacy policies.

Child Privacy
We do not gather personal information from children under 13 and do not target them. If we discover we have obtained personal data from a kid under 13, we will destroy it. Please notify us immediately if you think we gathered information from a kid under 13.

International Data Transfers
If you use our website from outside your country, your information may be transferred, processed, and stored in a country with different data protection regulations.

If you use our website or services, you consent to the transmission of your personal data abroad.