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General Question
We answer questions about contracts, internet limits, overseas calling, and other things. Our customer service team is here for you 24 hours a day, 7 days a week if you can’t find the information you need!
We have different internet deals from 100 Mbps to 1 Gbps, based on where you live and what you need. There is a plan for everyone, whether you just browse the web occasionally or play games and stream a lot.
Yes! You can save money and get all of our services at the same time by choosing from different bundles. Get in touch with us to make a deal that works for you.
Depending on how many services you've signed up for, the installation process usually takes between one and three hours. Before they leave, our experts make sure that everything is set up and working well.
We have both! For long-term savings, you can choose a contract plan. For more freedom, you can choose a month-to-month plan.
You don't have to worry about overage fees when you use more data than your plan allows with most of our plans.
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If your alarm goes off, our tracking center will call you right away and, if needed, send rescue services. You'll also get updates in real time through our app for your phone.
Of course! You can pay your bills, keep an eye on your usage, change security settings, and more through our easy-to-use online site and mobile app.
Yes, we do have cheap foreign calling deals that will let you stay in touch with family and friends all over the world.
We give you everything you need, like modems, routers, DVRs, and security systems. It depends on your plan whether you can rent tools for free or for a small fee.
You can reach us by phone, email, or live chat 24 hours a day, seven days a week. Our techs and customer service reps are always ready to help you with anything.
Yes! Our internet service comes with parenting controls that let you block inappropriate material and limit the amount of time spent on the screen. You can set parental controls on TV to stop kids from watching certain stations or material.
Of course! We take the stress out of moving. Just let us know your new address ahead of time, and as long as it's within our service area, we'll move your services there.
You can choose either one. You can choose to have a professional setup most services to make sure everything works perfectly. But if you'd rather do it yourself, we also offer self-installation tools for some plans.
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